About

Anna Mekerian Silva

Anna Mekerian Silva at her desk

Senior UX & Product Designer

Senior design judgment.
Without the agency overhead.

I spent 13 years as a senior UX and product designer inside companies like Toast, CVS, and Mobiquity. Not advising from the outside. Embedded in the actual teams, watching where users got stuck and figuring out why.

Most founders come to me thinking they have a visual problem. A homepage that needs polish. A flow that needs cleaning up. Usually the real issue is structural, buried somewhere users never complain about directly. Finding that is what I do.

Now I work independently so founders get that same senior judgment without the agency overhead, the long ramp-up, or the junior team doing the actual work. You get a direct read on what’s wrong and what to fix first.

NN/g
Methodology grounded in
Nielsen Norman Group's
10 Usability Heuristics
  • Audited Panera’s mobile ordering flow and found three friction points the internal team had missed
  • Rebuilt Erebuni School’s site from scratch: navigation, content hierarchy, and brand consistency
  • 13 years shipping products at companies including Toast, CVS, and Mobiquity
  • Fixed-price audits with clear deliverables, no discovery retainers

Ready to find the
real problem?

Book a 20-minute call and let's
make your product easier to love.

Book 20 Minutes →

20-Minute Call

A focused session to discuss your biggest product challenge.

Expert Perspective

Get clarity on what's really holding your users back.

Actionable Next Steps

Leave with clear, prioritized recommendations.